KPX IT Consultancy
KPX IT Consultancy
  • Home
  • Services
    • Network Infrastructure
    • Cloud Infrastructure
    • Cyber Security
    • IT Service and Management
  • Partners
  • Blogs
  • About Us
  • Contact Us
  • More
    • Home
    • Services
      • Network Infrastructure
      • Cloud Infrastructure
      • Cyber Security
      • IT Service and Management
    • Partners
    • Blogs
    • About Us
    • Contact Us
  • Home
  • Services
    • Network Infrastructure
    • Cloud Infrastructure
    • Cyber Security
    • IT Service and Management
  • Partners
  • Blogs
  • About Us
  • Contact Us

Service Offering

IT Services and Management

 We offer round-the-clock helpdesk support and troubleshooting services, ensuring that your IT issues are addressed promptly and effectively at any time of day. Our dedicated team is available 24/7 to provide comprehensive assistance and resolve any technical challenges you encounter. 

Key Components of ITSM

Helpdesk Support

Pro-Active Notification

Pro-Active Notification

 We provide dedicated helpdesk support services, offering both email and phone hotline support for incident ticket logging. Our service caters to both B2B and B2C clients, ensuring timely and effective resolution of technical issues with professional assistance and prompt response. 

Pro-Active Notification

Pro-Active Notification

Pro-Active Notification

 We provide proactive monitoring and notification services, continuously overseeing your network infrastructure to enhance resolution times and improve SLA performance. Our team actively tracks system health and performance, delivering timely alerts and swift responses to ensure optimal network reliability and efficiency. 

Onsite & Remote Support

Pro-Active Notification

Onsite & Remote Support

 We offer IT engineer support both onsite and remotely, providing expert troubleshooting and resolution for technical issues. Our services ensure rapid response to faults, with engineers available to address and resolve problems efficiently, minimizing downtime and maintaining smooth IT operations. 

Hardware Loaner Support

Hardware Loaner Support

Onsite & Remote Support

 We offer Hardware Loaner Support, providing immediate replacement units for hardware failures while customers await vendor RMA. We address delays from the vendor by supplying temporary loaner hardware to ensure uninterrupted production and minimize downtime. 

Managed Services

Hardware Loaner Support

Managed Services

 We offer complete managed services, managing the entire IT infrastructure for customers without internal IT resources. We provide flexible support options, including token-based or a set number of change requests per year. Additionally, we offer IT outsourcing with dedicated IT personnel managed by our team, ensuring seamless operation and support for your IT environment. 

All third-party logos and trademarks on this website are the property of their respective owners and are used by KPX IT Consultancy with permission for identification purposes only. Their use does not imply endorsement by KPX IT or affiliation with the owners. Unauthorized logos or trademarks are strictly prohibited and may violate trademark rights.


Copyright © 2024 KPX IT Consultancy - All Rights Reserved.

  • Home
  • About Us
  • Contact Us

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept